Privacy policy

1. Information We Collect

At StellaOrnamento, we collect the following types of information when you interact with our website:

• Personal Information: Name, email address, shipping/billing address, and payment details when you place an order.
• Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
• Usage Data: Pages visited, products viewed, and interaction patterns to improve user experience.
• Cookies: We use cookies to remember preferences and analyze site traffic. You may disable cookies in your browser settings.

2. How We Use Your Information

Your data is used exclusively for:

• Processing and fulfilling orders for our jewelry products (necklaces, anklets, earrings, rings, brooches, and bracelets).
• Providing customer support and responding to inquiries.
• Improving website functionality and product offerings through analytics.
• Sending transactional emails (order confirmations, shipping updates) – marketing emails will only be sent with explicit consent.

3. Data Sharing & Third Parties

We do not sell your personal information. Limited sharing occurs with:

• Payment Processors: To complete transactions (data is encrypted and PCI-compliant).
• Shipping Providers: Necessary delivery information only.
• Legal Compliance: When required by law or to protect our rights.

Third-party services (e.g., Google Analytics) may collect anonymized data under their own privacy policies.

4. Data Security & Retention

We implement industry-standard measures including:

• SSL encryption for all data transmissions.
• Secure storage with access restricted to authorized personnel.
• Regular security audits of our systems.

Data is retained only as long as necessary for order processing, legal obligations, or legitimate business needs.

5. Your Rights

Under GDPR, CCPA, and other applicable laws, you may:

• Request access to or deletion of your personal data.
• Correct inaccurate information.
• Opt-out of data processing (where applicable).
• Lodge complaints with regulatory authorities.

To exercise these rights, please contact us via email at [email protected].

6. Policy Updates

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our site constitutes acceptance of the revised policy.

Last Updated: [Insert Date]