Terms of service
1. General Terms
By accessing and purchasing from StellaOrnamento ("we", "us", or "our"), you agree to be bound by these Terms of Service. These terms apply to all jewelry products including necklaces, anklets, earrings, rings, brooches, and bracelets available on our website.
2. Order Acceptance
All orders are subject to product availability. We reserve the right to refuse or cancel any order for any reason at our sole discretion. In such cases, we will notify you and refund any payments made.
3. Pricing and Payment
All prices are displayed in USD and are subject to change without notice. Payment must be completed in full before order processing begins. We accept major credit cards and PayPal.
4. Shipping and Delivery
Shipping costs and estimated delivery times will be displayed during checkout. We are not responsible for delays caused by customs or other unforeseen circumstances beyond our control.
5. Returns and Refunds
We accept returns within 30 days of delivery for unworn, undamaged items with original packaging. Return shipping costs are the customer's responsibility. Refunds will be processed to the original payment method within 14 business days of receiving the returned item.
Custom or personalized items cannot be returned unless defective. Sale items are final sale unless otherwise stated.
6. Product Information
We make every effort to display product colors and details as accurately as possible. However, actual colors may vary slightly due to monitor settings and jewelry materials may have natural variations.
7. Intellectual Property
All content on this website, including designs, text, graphics, logos, and product images are the property of StellaOrnamento and protected by international copyright laws. Unauthorized use is strictly prohibited.
8. Limitation of Liability
StellaOrnamento shall not be liable for any indirect, incidental, or consequential damages arising from product use or inability to use our website. Our maximum liability shall not exceed the purchase price of the product in question.
9. Dispute Resolution
Any disputes shall first attempt to be resolved through good faith negotiations. If unresolved, disputes shall be settled through binding arbitration in accordance with the laws of the jurisdiction where our business is registered.
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the modified terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our business is registered, without regard to its conflict of law provisions.